Add a note

.md

Leave a remark on a conversation for the colleagues who work the same mailbox.

Scopesmail:write
POST/v1/me/mail/messages/{id}/notes

A note is never sent and never seen by whoever wrote in. It is what the team tells each other about an exchange: what was agreed on the phone, why this one is waiting, who already looked at it.

Addressed by message, like every other write here, because a message id is what a client has to hand. The note lands on the conversation, so it is there whichever message of the thread somebody opens next.

Whoever may read the mailbox may read and write its notes. Anything narrower would mean a shared support mailbox where the remark explaining the situation is invisible to the colleague who picks the conversation up, which is worse than no remark at all.

Notes come back with the conversation, and a count of them is on every row of the list. There is no endpoint for reading them on their own: a remark that arrives after somebody has started typing their reply is a remark that did not do its job.

Request

curl -X POST https://api.proppertrading.com/v1/me/mail/messages/msg_h3k8q2w7n4r9t5vx/notes \
  -H "Authorization: Bearer ptat_9f2c1a44_3b8e7d2f5c9a1b4e6d8f0a2c4e6b8d1f" \
  -H "Content-Type: application/json" \
  -H "Idempotency-Key: 9c3d5e77-2b1a-4f8e-9d0c-1a2b3c4d5e6f" \
  -d '{"body": "Called them back, waiting on the bank statement."}'
FieldTypeDescription
bodystringRequired, up to 5000 characters. Trimmed. Plain text: it is shown as written, never as markup

Response

201, and the note.

{
    "data": {
        "object": "mail_note",
        "id": "mnote_r8t4k2n7q3w9x5hb",
        "body": "Called them back, waiting on the bank statement.",
        "author": "Han Aarts",
        "author_id": "usr_t7q3m8k2x9n4w6pb",
        "is_mine": true,
        "can_edit": true,
        "created_at": "2026-08-20T14:02:11.000000Z",
        "edited": false
    },
    "meta": { "request_id": "req_01kz4bkr1aj1gv63d8fv3133ey" }
}
FieldDescription
idThe note, such as mnote_r8t4k2n7q3w9x5hb. What edit and delete take in their path
authorThe name as it was when the note was written, or the account's current name if it still exists. Null only if neither is known
author_idThe account behind the name, such as usr_t7q3m8k2x9n4w6pb, or null once that account is gone. A note always says who wrote it, and only sometimes has somebody left to point at
is_mineWhether the caller wrote it
can_editWhether the caller may change it: their own, or anybody's with manage_mailbox
editedWhether it has been rewritten since. Worth showing: a remark that changed is not the one the person above it agreed with

Errors

StatusCodeMeaning
400missing_idempotency_keyEvery POST needs one
403insufficient_scopeThis device does not hold mail:write
404resource_not_foundNo such message in a mailbox you can read. A number in the path finds none either
422validation_failedbody missing, empty or over 5000 characters